• Strong Firewall / Network Security Profile with hands-on multi-vendor troubleshooting depth (not monitoring) • Important (Experience 1): Must have 3+ years of hands-on experience on multiple firewall / network-security solutions (Palo Alto, Check Point, Cisco ASA, Fortinet / FortiGate), proficient across multiple firewall consoles. • Important (Experience 2): Must have hands-on experience commissioning and implementing multiple firewall / network-security solutions and integrating them with management and authentication / authorization tools (email, AD, IAM, SIEM). • Important (Experience 3): Must have designed and implemented network security solutions for DC / DR / Cloud and branch-office environments. • Important (Tech skill 1): Must have strong conceptual knowledge of networking and network security, experience across Windows / Linux / Unix, and hands-on packet capture and analysis (Wireshark / pcap) with troubleshooting across OSI Layers 1–7. • Important (Tech skill 2): Must have experience managing policies and exceptions, and incident / problem / service-request / change / configuration / capacity management, using network monitoring tools to isolate events before service degradation. • Important (Tech skill 3): Must have experience automating and integrating tools via REST API / SDK with security dashboards and Infosec tools (AD, IDAM, PAM, SIEM, SOAR) • Important (Experience 4): Must have experience investigating, isolating, and resolving incidents with RCA, coordinating helpdesk / IT / application teams on high-severity incidents, and ensuring ticket closure within SLA with SLA reporting. • Important (Experience 5): Must have OEM coordination experience (TAC, RMA, replacement, reconfiguration), patch updates / upgrades per bank compliance and audit requirements, timely closure of compliance / audit points, daily performance checks, and periodic audits. • Important (Skill): Must be able to create technical documentation, as-built diagrams, inventory / security documentation, SOPs / runbooks, and maintain the ITSM knowledge base. • Important (Leadership): Must be able to guide, lead, and mentor a junior (L1) team, and set expectations for ad hoc activities with the client SPOC. • Important (Communication): Must have exceptional verbal and written communication skills, with a strong sense of ownership and a demonstrated ability to solve complex issues under pressure. • Important (Domain): Banking-industry experience Primary; strong candidates with the same technical experience from another industry are acceptable. • Important (Note): Must be comfortable with a 24/7 NOC rotational shift environment at the client site (IDFC Bank, Airoli, Navi Mumbai), able to work in a fast-paced • Primary (Certification): Product certification in Palo Alto, Check Point, Cisco ASA, or Fortinet